Terms of Service

By creating an account, accessing, or using Katie AI (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.

You must be at least 16 years old to use the Service. By using the Service you represent that you meet this requirement and that you are not prohibited from doing so under applicable law or by any prior suspension or removal.

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access.

You must provide accurate and complete information, keep it updated, and not impersonate another person or entity.

Paid plans are sold on a recurring subscription basis (monthly or annual). Billing is handled by Stripe; we never store your full card number.

Free trial. Eligible plans include a 14-day free trial. We will not charge your payment method during the trial. If you do not cancel before the trial ends, your subscription will begin and your payment method will be charged the applicable fee.

Auto-renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel at any time from your account or by contacting us — cancellation takes effect at the end of the then-current billing period.

Changes in fees. We may change pricing on a going-forward basis. We will give you at least 30 days' notice before any price change affects your plan; if you do not accept the new pricing, you may cancel before it takes effect.

Refunds. Except where required by law, fees are non-refundable. Partial-period refunds are not provided.

Business plans are billed per seat (per active user). You may add or remove seats at any time. New seats are prorated based on time remaining in the current billing period; removed seats reduce future invoices and are not refunded for the current period.

Administrators on team plans are responsible for managing seats, inviting users, and ensuring that all users of their workspace comply with these Terms.

You agree not to: (a) violate any law or third-party right; (b) use the Service to send spam, phishing, or malicious content; (c) attempt to gain unauthorized access to our systems or other users' accounts; (d) reverse engineer, decompile, or otherwise attempt to derive source code from the Service, except to the extent permitted by law; (e) use the Service to develop a competing product; (f) interfere with or disrupt the integrity or performance of the Service; or (g) use the Service to process content you do not have the right to process.

The Service, including all software, text, graphics, and trademarks, is owned by Katie AI and its licensors and is protected by intellectual-property laws. Except for the limited rights granted in these Terms, we reserve all rights in and to the Service.

You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service, except with our prior written consent or as permitted by applicable law.

You retain all rights to the prompts, workflows, documents, and other content you submit to or generate using the Service (“Customer Content”).

You grant Katie AI a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Customer Content solely to provide and improve the Service for you. We do not use Customer Content to train external third-party AI models.

You are responsible for ensuring you have the rights necessary to submit Customer Content and that your use of the Service complies with applicable laws and your own privacy obligations to others.

The Service generates suggestions, scores, lessons, and other output using large language models and other AI techniques. Output may be inaccurate, incomplete, or unsuitable for a particular purpose.

You are responsible for reviewing AI-generated output before relying on it for decisions, communications, or other actions. Do not use the Service for high-risk purposes (e.g., medical, legal, or financial advice to end users) where errors could cause harm.

AI output is provided to you under the same license as the rest of the Service. To the extent we have rights in AI output, we grant you a non-exclusive license to use it for your business or personal use, subject to these Terms.

The Service integrates with third-party tools and AI providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services and disclaim any liability arising from them.

Each party may receive confidential information from the other. The receiving party will use confidential information only to perform under these Terms and will protect it with at least the same care it uses for its own confidential information of like kind (and no less than reasonable care).

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Katie AI disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, secure against all threats, or that AI output will be accurate or fit for your intended use.

To the maximum extent permitted by law, Katie AI and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or related to these Terms or the Service.

Our total liability arising out of or related to these Terms will not exceed the amounts you paid us for the Service in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater.

You will defend, indemnify, and hold harmless Katie AI and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) Customer Content, or (c) your breach of these Terms or violation of law.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access to the Service if you breach these Terms, present a security risk, or use the Service in a way that exposes us to legal liability.

On termination, your right to use the Service ceases. Sections that by their nature should survive termination will survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law).

These Terms are governed by the laws of the State of [STATE], United States, without regard to its conflict-of-law principles. Any dispute will be brought exclusively in the state or federal courts located in [COUNTY], [STATE], and you consent to personal jurisdiction there.

If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in full force.

We may update these Terms from time to time. The updated version will be indicated by a new effective date at the top of this page. For material changes we will provide notice through the Service or by email at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us at:

Email: legal@katie.ai

Mail: PRIORAITIY, attn: Katie AI Legal