Safety & Security

Built on trust by default

Your data security is not negotiable. Katie AI is built with enterprise-grade protection from the ground up — because trust is earned, not assumed.

TLS 1.3 in transit AES-256 at rest SOC 2 Type II ready GDPR & CCPA compliant

Data Privacy

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Your information is protected at every step.

We only collect what's necessary to provide the service. No excessive data harvesting, no unnecessary tracking.

Our data practices meet or exceed requirements under major privacy regulations including GDPR, CCPA, and SOC 2.

Our infrastructure is designed to meet SOC 2 Type II standards with comprehensive audit trails and access controls.

Customer data is logically isolated. One organization's data can never be accessed by another.

We conduct regular third-party security audits and penetration tests to identify and address vulnerabilities.

Export all your data at any time in standard formats. Your data is always yours to take with you.

Request deletion of your data at any time. We honor deletion requests promptly and completely.

Control exactly what data Katie can access. Revoke permissions at any time through your dashboard.

Connect Katie AI with your existing identity provider. Support for SAML 2.0 and OpenID Connect.

Granular access controls let admins manage exactly who can see and do what within the platform.

Comprehensive audit logs track all actions within the platform for compliance and security review.

This page summarizes how we approach security and user trust. For the full data and contract language, see our Privacy Policy and Terms of Service.

We're happy to discuss our practices in detail — especially for teams with specific compliance requirements.